How hosting renewal works

Quick answer

Website and hosting requests are handled faster when you share the website URL, page URL, screenshot, and exact change needed.

When to use this

Use this for website down problems, content updates, page creation, domain renewal, hosting renewal, SSL, or email setup.

Steps

1. Copy the website URL or page URL.
2. Write what is wrong or what needs to change.
3. Attach content, logo, image, or screenshot if needed.
4. Mention whether approval is needed before publishing.
5. Raise a ticket under Website / Hosting Problem.

Screenshots

Add a mobile screenshot of the page, invoice, customer record, error, or website screen when raising a ticket.

Common problems

- DNS changes not fully updated
- Content sent in many small messages
- Missing approval for final page

Related articles

- How to request website changes
- How to report website down issue
- How domain renewal works

Still need help?

Use the Raise a Ticket button and choose a simple reason like "My login is not working", "My invoice is wrong", "My WhatsApp message is not going", "I need help setting up my CRM", "I want to change my plan", or "My website is down".