Big Helpers Support

Knowledge Base / Hosting & Maintenance

Backups, restore points, and recovery readiness

Backups protect your site from accidental changes, failed updates, security issues, hosting problems, and content mistakes. A backup is only useful if it is recent, complete, and restorable.

Big Helpers maintenance plans can include scheduled backups for website files, databases, and key configuration where applicable. Backup frequency depends on how often the site changes. A brochure site may need fewer backups than an ecommerce or publishing platform.

Before major updates, we recommend creating a fresh restore point. Good backup practice also includes knowing where backups are stored, who can access them, and how long they are retained.