Big Helpers Support
Payment gateway setup for online stores
Online stores need a payment gateway so customers can pay by UPI, cards, net banking, wallets, or other supported methods. Big Helpers commonly works with gateways such as Razorpay depending on the business and compliance needs.
Before integration, the client should complete gateway onboarding, KYC, bank verification, settlement settings, and access sharing. The website team needs test keys, live keys when approved, callback or webhook details, and confirmation of which payment methods should be enabled.
Never send live keys through public chat or ordinary ticket comments. Use the secure method agreed with Big Helpers. After setup, test checkout, payment success, payment failure, refund path, and order status updates before launch.
Before integration, the client should complete gateway onboarding, KYC, bank verification, settlement settings, and access sharing. The website team needs test keys, live keys when approved, callback or webhook details, and confirmation of which payment methods should be enabled.
Never send live keys through public chat or ordinary ticket comments. Use the secure method agreed with Big Helpers. After setup, test checkout, payment success, payment failure, refund path, and order status updates before launch.