Big Helpers Support
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Clean support articles for billing, websites, hosting, domains, email, CRM, automation, e-commerce, SEO, apps, and client portal workflows.
English / Hindi support: write your ticket in either language. Keep the message simple and add a screenshot if possible.
Payment webhook
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
Payment data safety
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
UPI QR not showing
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
Payment link not opening
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
How to send payment reminder on WhatsApp
WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...
Payment failed but money deducted - what to do?
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
What happens if payment is delayed?
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
How to pay by UPI
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
How to record payment received
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
How to track pending payments
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
How to add UPI payment details
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
Payment gateway setup for online stores
Online stores need a payment gateway so customers can pay by UPI, cards, net banking, wallets, or other supported methods. Big Helpers commonly works with gateways such...
Sending WhatsApp payment reminders without losing context
BusinessSetu Pro supports polite payment follow-up through WhatsApp reminders linked to invoices and customer records. Create the customer and invoice first so the remin...
From lead to paid invoice in BusinessSetu Pro
BusinessSetu Pro connects daily sales work for small Indian teams: lead capture, quote creation, GST or non-GST billing, UPI collection, and payment follow-up. Start wit...
Paying Big Helpers by Razorpay, UPI, or payment link
Big Helpers accepts online payments through Razorpay-supported methods such as UPI, cards, net banking, and wallets, depending on what is enabled for your invoice. When...