Big Helpers · Pvt Ltd since 2008 · Trust & verification
Team

Built by people who care about your business.

Big Helpers is a partner-led boutique — small enough to know your name, deep enough to ship serious systems. Here's who you'll work with.

Kashvi Pathak, Partner at Big Helpers Software and Solutions Private Limited

Kashvi Pathak

Partner · Big Helpers Software and Solutions Private Limited

Kashvi is the partner client-facing — your first call, your weekly review, your escalation point. She runs proposals, project scoping, milestone reviews, and post-launch support. If you've ever WhatsApped Big Helpers, you've talked to Kashvi.

She does the intricate, human-level understanding of your requirements using the latest modern tools — voice-recording, AI transcription, structured note-taking, automated requirements capture. She translates the room into a written brief our backend team can build from on day one.

Her edge is a deep psychological connect with founders. She listens for the nuances of your business — your customers' actual pain, the politics of your team, the constraints you're embarrassed to admit, the ambition you haven't said out loud. She catches what a developer would miss in 30 minutes of a Zoom call.

She then translates your reality into the precise vocabulary our engineering team understands with absolute clarity. No telephone-game between sales and dev. No "let me check with the developer". No requirement re-clarification three weeks in. That single bridge is why our turnaround time is among the shortest in the segment.

And because she is a Partner of the company — not an account manager, not a sales lead — she is fully equipped to commit, decide, price, and ship without escalation. There's no hierarchy between her and the build. She is the front face of every engagement so we can keep our cost low, our operations fast, and scale fast — and still ship completely custom software shaped to you.

She is also the editorial voice behind the 30 long-form guides on this site — every word reviewed, every price point checked.

  • RolePartner — client engagement, scoping, delivery, editorial
  • BasedNew Delhi, India
  • SpeaksEnglish, Hindi
  • At Big Helpers since2018
  • ReachableWhatsApp · email · video call · Mon-Sat 10am-7pm IST

How Kashvi works — and why your project ships faster

She is the single human bridge between your business reality and our backend team's clarity. There's no telephone game between sales, project management, and developers — because there's no chain. Kashvi is the chain.

Listens with modern tools

Voice recording · AI transcription · structured note-capture · same-day written brief. Nothing important falls between the chairs of a Zoom call.

Discovery

Reads the unsaid

Deep psychological connect with founders. Customer pain, team politics, constraints you don't say out loud, ambition you haven't named. She catches the nuance.

Empathy

Translates to engineering clarity

Your business language → our backend team's vocabulary. Spec, acceptance criteria, edge cases. No requirement re-clarification three weeks in.

Translation

Shortest turnaround in segment

Because there's no handoff between you and code, kickoff-to-build happens in days, not weeks. We don't lose 5 days waiting for "the developer to confirm".

Speed

Equipped as Partner — no hierarchy

She commits, decides, prices, and ships without escalation. No "let me check with the boss" — she IS the boss for your project. Authority + accountability in one person.

Authority

One face = lower cost, faster ops, custom builds

Removing the agency overhead (multiple AMs, sales reps, junior PMs) is what lets us price 30-60% below traditional firms — and still ship custom software shaped to you, not a template.

Scale
7 yrs
at Big Helpers as Partner
100%
discovery calls taken personally
~17 min
avg WhatsApp reply time (Mon–Sat)
0
handoffs between you & the build

The team behind every project

Beyond Kashvi, every client engagement gets dedicated team members. We don't outsource. No "team in another country" excuses. Same people from kickoff to launch.

👨‍💻 Lead developer (per project)

Named, LinkedIn-verifiable, on every WhatsApp call. The person actually writing your code. You'll know who they are by week 1.

🎨 Designer (when needed)

UX + UI for builds that need bespoke design. Figma + interaction prototypes. Reviewed by you before any code.

📋 Project manager

Single point of communication. Weekly Monday demos. Daily activity visibility. Escalation path to Kashvi if needed.

🔧 DevOps + QA

Deployment, monitoring, security, performance. The plumbing that makes the launch actually ship — not break.

What we believe

📜 Code is yours, day one

Every commit pushed to YOUR GitHub from day one. AWS in YOUR account. No "we'll give it to you on launch" games.

💰 Fixed-scope, INR-priced

No "USD per hour" surprises. GST invoices. 50/30/20 milestone payments. We quote what we'll charge.

🇮🇳 India-first defaults

UPI checkout, GST compliance, WhatsApp integration, Hindi support, Tally connections — built in, not retrofitted.

🚪 No lock-in, ever

If you decide to switch agencies after launch, we hand over cleanly. 30-day transition window guaranteed in writing.

🔍 Transparent decisions

30 published guides on our site explain exactly how we think — costs, vendor selection, tech decisions. You hire the brain, not just the hands.

📞 We pick up the phone

One WhatsApp, one email, one number. Response within 1 business day, usually faster. We don't disappear post-launch.

Big Helpers — by the numbers

18 years in business

Founded 24 September 2008. Pvt Ltd registered. CIN + GST available on request. Real, traceable, accountable.

100+ projects shipped

Across healthcare, education, real estate, D2C, manufacturing, fitness, hospitality, legal, and SaaS.

RTI Wiki — flagship product

India's largest public Right-to-Information knowledge platform. 1,500+ articles, 580+ rulings, 22 AI tools, 11 languages. righttoinformation.wiki ↗

5+ year client retention

Many clients still on the same codebase 3-5 years later. Cleanest signal we ship work that lasts.

Want to start a conversation?

WhatsApp Kashvi. 30-min call. Honest assessment. No pitch deck.

Registered entity & legal disclosures

Legal name (MCA)BIG HELPERS SOFTWARE AND SOLUTIONS PRIVATE LIMITED
Display nameBig Helpers Software and Solutions Private Limited
BrandBig Helpers
TypePrivate Limited Company (Pvt Ltd)
CINU72200MP2008PTC021190 ↗ (verify on mca.gov.in)
ROCRoC-Gwalior
Registration number021190
Date of incorporation24 September 2008
Registered officeHIG-2, M.P. Housing Board Colony, Tikuri, Katni 483501, Madhya Pradesh, India
Registered office line+91 99939 82666
DirectorShrawan Kumar Pathak · DIN: 02001839 ↗
Customer WhatsApp+91 89208 60046 (Kashvi Pathak, Partner — fastest response channel)
Bank · GST · PANAvailable on issued invoices · Privately on request for vendor onboarding (not published — security)
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