📅 Since 2008 · 18 years · 🏛️ Pvt Ltd · CIN: U72200MP2008PTC021190 · 🧾 GST-compliant invoices · 🔒 Compliance →
Trust & compliance

Trust, security, & compliance

Everything we do to make sure your data, code, and infrastructure are safe — and yours.

Compliance & security

DPDP Act 2023All client builds are DPDP-aligned by default — explicit consent capture, data principal rights flow, breach notification procedure, retention limits.
GDPR (EU users)Available on request — privacy notice, consent management platform, DPA with all sub-processors, right-to-erasure flow.
HIPAA (healthcare)Healthcare clients get HIPAA-aligned architecture — encrypted at rest (AES-256), in transit (TLS 1.3), audit logs, access controls. Hosted in US-region or India-region per requirement.
RBI / PaymentsPayment data never touches our infra — all gateway tokenisation handled by Razorpay/Stripe. PCI-DSS handled by gateway.
NDAsSigned before any commercial discussion. Mutual NDA standard. Custom NDAs accepted.
Source escrowFor projects ₹2L+, code lives in CLIENT'S GitHub from day 1. No escrow needed — you already have it.

Engineering security baselines

HostingAWS Mumbai / Bangalore region default. DigitalOcean BLR alternative. EU/US regions on request.
SSL / TLSTLS 1.3 with HSTS, no older protocols. SSL Labs A+ rating standard.
Encryption at restAES-256 for databases, S3 encryption for files, secrets in AWS Secrets Manager / SSM.
AuthenticationIndustry-standard (Auth0, NextAuth, Clerk). MFA support. OWASP-aligned password policy.
BackupsDaily automated backups, 30-day retention default, 90-day option. Off-site (cross-region).
MonitoringSentry for errors. UptimeRobot / Pingdom for availability. AWS CloudWatch for infra. Alerts to client + our PM.
Vulnerability handlingDependabot / Snyk for npm/composer/pip. CVEs patched within 7 days for critical, 30 for high.
DDoS / WAFCloudflare WAF + rate limiting + bot protection on all production sites.

Operational trust

Code ownership100% transferred to client on day 1. Client GitHub. No "we'll give it to you on launch".
InfrastructureAWS / DO / Vercel / Razorpay — all in CLIENT accounts. We don't hold credentials.
No outsourcingAll work done by Big Helpers in-house team. No sub-contracting to other countries / freelancers.
Conflict of interestWe don't take competing engagements in same niche without written consent of incumbent client.
Termination & transition30-day knowledge transfer window guaranteed. No code/data hostage if relationship ends.

Company & legal

EntityBig Helpers Software and Solutions Private Limited · registered Pvt Ltd
Founded24 September 2008
CIN / GSTAvailable on request (request via WhatsApp)
Registered officeMadhya Pradesh, India
Partner contactBig Helpers · contact@bighelpers.in · +91 99939 82666
InsuranceProfessional indemnity available on request for projects ₹5L+

Need a security review before signing?

We're happy to walk your IT/security team through any of the above on a call.

💬 WhatsApp Big Helpers ✉️ Email sales for compliance call

Registered entity & legal disclosures

Legal name (MCA)BIG HELPERS SOFTWARE AND SOLUTIONS PRIVATE LIMITED
Display nameBig Helpers Software and Solutions Private Limited
BrandBig Helpers
TypePrivate Limited Company (Pvt Ltd)
CINU72200MP2008PTC021190 ↗ (verify on mca.gov.in)
ROCRoC-Gwalior
Registration number021190
Date of incorporation24 September 2008
Registered officeHIG-2, M.P. Housing Board Colony, Tikuri, Katni 483501, Madhya Pradesh, India
Registered office line+91 99939 82666
DirectorShrawan Kumar Pathak · DIN: 02001839 ↗
Customer WhatsApp+91 99939 82666 (Sales & support team — fastest response channel)
Emailcontact@bighelpers.in
Bank · GST · PANAvailable on issued invoices · Privately on request for vendor onboarding (not published — security)
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