We build ecommerce stores on Shopify, WooCommerce, or a custom Next.js stack — tuned for UPI, COD, GST invoicing, Shiprocket, WhatsApp cart recovery, and Indian buyer behaviour. Live in 3-8 weeks, starting at ₹45,000.
An Indian ecommerce store needs three things a generic Shopify template doesn't give you: UPI as the default payment method (not buried below cards), real cash-on-delivery support with a way to verify orders before they ship, and WhatsApp cart-recovery for the 70%+ of buyers who abandon. Big Helpers builds Shopify, WooCommerce, or custom Next.js stores tuned exactly for Indian buyer behaviour, GST-compliant invoicing, and Shiprocket/Delhivery shipping. Starts at ₹45,000.
40-55% of Indian online orders are COD. RTO (return-to-origin) on COD runs 12-25%. Each RTO costs you ₹70-150 in shipping. Your store doesn't filter or verify COD intent.
Default Shopify checkout buries UPI under cards. Indian buyers expect UPI front and centre. You're losing 8-15% of checkouts to friction.
No WhatsApp recovery. No SMS recovery. Just an automated email that goes to spam. That's ₹30K-2L of monthly revenue walking away.
You generate invoices by hand, or your plugin produces invalid GST format. CA flags it at every quarter-end.
Shipping rates aren't dynamic. Tracking links don't go to customers automatically. NDR (non-delivery report) is handled in a separate tab.
Hero image is 4MB. Product page takes 7s on 4G. Bounce rate is 68%. Indian buyers are mostly on mid-range Android — your site has to work there.
You sell on Amazon/Flipkart/Meesho and want to own the customer relationship. Direct margins are 25-40 points better.
You're at ₹15-50L/month on a basic Shopify theme. Conversion is plateaued. You need a custom theme + recovery flows + analytics that work.
You sell wholesale through dealers and want a B2B portal — bulk pricing tiers, GST verification, dispatch by territory.
You need direct ordering with delivery slot, COD, WhatsApp confirmation, and integration with Dunzo/Shadowfax for hyperlocal shipping.
You sell one hero product (or 3-5 SKUs) and need a high-conversion landing-page-style store with strong storytelling, not 200 product slots.
Tell us your category, current monthly revenue, and biggest pain (conversion, RTO, recovery, ops). We'll sketch the right stack and give you an honest cost range — even if it means recommending you stay on your current platform.
UPI as default option (auto-launches GPay/PhonePe/Paytm). Card and netbanking secondary. COD with phone-OTP verification to cut RTO. Razorpay or Cashfree integrated.
Abandoned cart triggers a WhatsApp message in 30 minutes via Business API. Recovery rate typically 18-28% — directly recovered revenue, attributable in dashboard.
Auto-generated GST invoice (B2B + B2C formats), with HSN codes per product, IGST/CGST/SGST split by ship-to state, and bulk export for your CA.
Live shipping rates, AWB generation on order confirmation, tracking link auto-WhatsApped, NDR alerts in dashboard, RTO tracking.
Designed for ₹15K Android phones on 4G. Hero loads under 2.5s. Tap targets sized right. No popup spam. Works in landscape, portrait, dark mode.
Stock synced across web + Amazon + Flipkart + Meesho + offline POS. One source of truth, no overselling.
GA4, GTM, Meta Pixel, Google Ads tag, Microsoft Clarity — all configured with proper enhanced ecommerce events. Your performance agency can finally run real campaigns.
Daily revenue, top products, cart recovery rate, RTO rate, repeat-customer rate, ad ROAS — one screen, mobile-friendly. Daily WhatsApp digest at 11 PM.
Map your products, categories, pricing tiers, shipping zones, and payment preferences. Choose stack (Shopify vs WooCommerce vs custom). Lock checkout flow.
Custom theme designed mobile-first. Product import from your existing system or spreadsheet. Category taxonomy, pricing, GST rates per product.
Razorpay/Cashfree connected. UPI, cards, netbanking, COD configured. Shiprocket/Delhivery live with rate API. Test orders end-to-end.
WhatsApp Business API for cart recovery + order confirmation + delivery updates. Email + SMS fallback. GA4 + Meta Pixel with enhanced ecommerce events.
You and 2-3 friendly customers place real orders, real payments, real shipments. Find rough edges before launch.
DNS cutover, sitemap submission, Search Console setup. Direct WhatsApp line to the build engineer for 30 days. Free fixes for any day-1 bug.
Indicative range: ₹45,000 — ₹350,000 (excl. GST). Final estimate after a free 30-min scoping call.
From single-product D2C launches to 5,000-SKU multi-brand catalogues. We honestly recommend the smallest stack that fits your stage — not the biggest contract.
UPI default, COD verification, GST invoicing, Shiprocket integration — all standard, not 'add-ons'. We've seen what breaks when these are an afterthought.
Cart recovery, order confirmation, NDR, reorder reminders, broadcast to repeat buyers. We've integrated WhatsApp Business API for 20+ stores. We know the pricing and the gotchas.
CIN U72200MP2008PTC021190. GST invoices to your CA. Real legal entity. Not a freelance team that vanishes after launch.
Shopify store on your account. WooCommerce code in your GitHub. Custom builds with full source handover. We don't lock you in.
Not on a MacBook on WiFi. We measure load time on Reliance Jio 4G in tier-3 cities. Your customers will be there too.
Note: illustrative example — not a specific client engagement.
A 6-person home-fragrance D2C brand in Jaipur was at ₹18L/month on a basic Shopify theme. Conversion rate was 0.9% (industry avg for their category is 2-3%). Cart abandonment was 73% with zero recovery. COD was 48% of orders, RTO was 22%. Mobile PageSpeed was 34. They were spending ₹4L/month on Meta ads with declining ROAS.
We rebuilt the store on Shopify with a custom theme in 6 weeks: India-optimised checkout (UPI default, COD with OTP verification), WhatsApp Business API for cart recovery + order updates, Shiprocket integration with rate API, GST-compliant invoicing, GA4 + Meta Pixel with enhanced ecommerce, and product page redesign with stronger storytelling and reviews block. Mobile PageSpeed went from 34 to 92.
Within 90 days: conversion rate 0.9% to 2.4%. WhatsApp cart recovery added ~₹4.2L/month of recovered revenue. COD RTO dropped from 22% to 11% with OTP verification. Meta ad ROAS improved (real attribution + faster site). Total monthly revenue ₹18L to ₹38L. One-time build was ₹2.4L. Payback inside month two.
Shopify for fast launch, simple ops, and if monthly recurring fee (₹2,000-15,000+/month) is fine. WooCommerce for one-time-cost preference, more flexibility, and if you have someone to maintain WordPress. Custom (Next.js + Medusa.js) for ₹50L+/year stores with truly unique flows. We honestly recommend the smallest fit — not the biggest contract.
Yes. Shopify → WooCommerce, Magento → Shopify, custom → Shopify, etc. Includes products, customers, orders (last 12 months), redirects (so SEO doesn't tank), and payment/shipping reconfiguration. Migration adds 2-3 weeks to a normal build.
Each product gets an HSN code in setup. Tax rates by state are calculated automatically. Invoice format follows Indian GST law (CGST/SGST for intra-state, IGST for inter-state). Bulk invoice export per quarter for your CA. We've shipped this for 30+ Indian stores — your CA will be happy.
We integrate with Unicommerce, Vinculum, or Eshopbox depending on your scale and budget. One inventory truth, listings synced, orders pulled into one dashboard. Adds ₹40-80K to the build but pays back fast if you have 200+ orders/month across channels.
Photography no — but we recommend reliable Indian product photographers in 8 cities. Product descriptions and lifestyle copy: optional, ₹400-1,200 per product depending on length and category.
Roughly ₹0.40-1.20 per outbound message in India (depends on category — utility messages cheaper than marketing). For a store doing 1,000 orders/month with cart recovery + order updates + tracking, expect ₹4-12K/month. Almost always pays back via recovered carts.
Yes. Shopify is genuinely friendly for a non-technical owner. WooCommerce needs a designated admin (or our maintenance retainer). Custom builds need a developer (us or anyone) for major changes. We document everything for handover.
Important and growing — buyers increasingly research products in ChatGPT and Perplexity before buying. We add the basics (Product schema with reviews, brand entity signals, llms.txt) in every build. For aggressive AI search visibility, see our LLM Search Optimisation page — it pairs well with ecommerce.
Talk to a senior engineer in 24 hours — no juniors, no sales reps, no jargon. Just a clear scope, an honest estimate, and a build plan.