We build small, focused web tools for Indian small businesses — dukaans, agencies, clinics, coaching centres, single-outlet retailers — to replace the Excel-on-WhatsApp routine with one simple system. Honest INR pricing, no enterprise nonsense.
If your business has 5-30 people and you keep losing time to Excel sheets that nobody updates, WhatsApp threads with critical numbers, and bills written in a paper register — you do not need an ERP. You need one focused tool that does 3-5 things really well. Big Helpers builds those, in INR, in 2-5 weeks, starting at ₹25,000.
Sales register, stock register, GST register — all maintained separately, all slightly out of sync. Whoever opens last decides what is true.
"Bhaiya kal kitna sale hua tha?" needs the owner to remember. "Wo party ka kya udhar hai?" needs the owner's notebook. The business cannot run a day without them present.
Counter writes the bill in a register. Accountant types it into Tally next morning. Mistakes happen, GSTN reconciliation is a monthly nightmare.
You have 3,000 regulars but no way to message them about a Diwali offer or a new arrival without copy-pasting in WhatsApp groups.
You started Khatabook + Vyapar + a free Zoho trial. Now you are paying ₹4,000-8,000/month and using 20% of each. The team still uses WhatsApp.
Two days off and the business goes blind. No dashboard, no logs, no way for staff to handle a problem without your call.
Garments, electronics, hardware, kirana, electricals, mobile shops — 3-15 staff, ₹50L-5cr revenue. You need bills, stock, customers in one place.
CCTV installers, packers & movers, plumbing, AC service, beauty parlours — you need lead capture, scheduling, follow-up and basic invoicing.
Appointment booking, customer history, fee collection, reminder messages. Small but recurring transactions; current tools do not fit.
CAs, advocates, designers, consultants. You need client management + invoicing + project tracking, not enterprise software.
Tell us what your day looks like and where it hurts. We will tell you honestly which off-the-shelf tool covers most of it, and where (if anywhere) a small custom tool is worth it. Zero sales pressure.
Bill in 30 seconds, prints to a thermal printer or shares as PDF on WhatsApp. GST 1A / 1B export for the accountant every month. Payment via UPI / cash / card.
"Kitna pending hai?" answered in 2 taps. WhatsApp reminders for overdue payments. Daily / weekly settled report sent to the owner.
Add stock in, sell stock out — register updates itself. Low-stock alerts on WhatsApp. Stock-take cycle without the Sunday horror.
Website / IndiaMART / Justdial / WhatsApp — all leads land in one queue. Auto-assigned to staff. Follow-up reminders. "Sir bhejta hoon" gets logged and reminded.
For clinics, salons, coaching centres — slot booking via web link, WhatsApp reminders the day before, no-show tracking, simple cancellation handling.
Diwali offer to 3,000 regulars in 5 minutes. Opt-in capture, easy unsubscribe. Built on WhatsApp Business API or simple SMS.
Today's sale, this month's sale, top 5 customers by pending payment, top 5 items by stock-out, this week's leads. One screen, opens on phone.
Hostinger / Cloudways for hosting (₹200-500/month). PWA so no app store fees. WhatsApp Business app or basic API depending on volume. Nothing fancy, nothing expensive.
You walk us through your day. We figure out the 1-3 things that hurt most. We tell you honestly if a free tool (Khatabook, Vyapar, Tally Prime) does 80% of what you need.
One-page spec: what the tool does, what it does not do, exact INR price, exact timeline. You sign off before any code is written.
You see working software every week. Real bills, real customers, real stock. Course-correct early.
You use it for a few days alongside your current process. We fix the friction points before training the rest of the team.
One in-person or video session for the team. Printed cheat-sheet in Hindi or your local language. Cutover.
Direct WhatsApp line. Free fixes for any bug from day-1 scope. Free help getting the first 30 days right.
Indicative range: ₹25,000 — ₹120,000 (excl. GST). Final estimate after a free 30-min scoping call.
Pvt Ltd since 2008. CIN U72200MP2008PTC021190. We have built tools for shops, clinics, dealers and small offices across India.
If Khatabook + WhatsApp Business app + a paid Tally license solves 90% of your problem, we will tell you. We sell custom software when custom software is the right answer.
₹25K-1.2L total, ₹500-2,000/month running cost. No per-seat fees, ever. Quote in INR, GST 18% on the invoice.
Your counter staff and back-office accountant can both use it. We will add Marathi, Gujarati, Tamil or Bangla on request.
GitHub from day one. Hire any local developer to extend it later. We do not hold you hostage.
Direct line to a senior engineer for 30 days. Then optional small retainer (₹2,000-4,000/month) or self-manage.
Note: illustrative example — not a specific client engagement.
An illustrative example: a single-outlet electrical hardware shop in Lucknow with 7 staff was running on a paper bill book + a daily Excel sheet + Tally on the back-office computer. The owner manually added up the day's billing every evening, frequently disagreed with the cash count, and never knew which items were running low until a customer asked for them. He had ~2,400 regulars whose numbers lived in his personal phone, with no way to message them about new stock arrivals.
We built a tight 4-feature tool in 3 weeks: (1) GST billing with thermal printer support, (2) a stock register that updates automatically from each bill with low-stock WhatsApp alerts to the owner, (3) a customer khata with one-tap WhatsApp reminder for overdue payments, (4) a simple broadcast feature for new-arrival messages to opted-in regulars. Hosted on a ₹400/month Hostinger Business plan. Total build: ₹52,000.
Daily cash reconciliation went from a 30-minute argument to a 2-minute glance at the dashboard. Stock-out incidents dropped sharply because low-stock alerts came 4-5 days before items ran out. The first new-arrival broadcast (about a deal on inverter batteries) brought in roughly ₹1.4L of unscheduled sales in a week. The owner stopped staying late to add up the day's takings.
Honest answer — Khatabook, Vyapar, Marg, BillCut, MyBillBook are all good and many small businesses are perfectly served by them. Custom starts winning when (1) you need 2-3 of those features in one tool with your specific quirks, (2) per-staff pricing or feature-gating starts hurting, (3) you want WhatsApp broadcast and lead capture wired in, or (4) the off-the-shelf UI is what your staff hates and refuses to use. We will tell you honestly during the free call whether to stay with the SaaS.
This is the entire question. Adoption is the project. We design the UI for the actual people who will use it (counter staff, often Hindi-first, often comfortable with WhatsApp and basic Android). One-day in-person training, printed cheat-sheet, 30-day side-by-side support. If your staff uses WhatsApp comfortably, they will use this tool.
GST e-invoicing portal integration is included for businesses above the ₹5 cr turnover threshold (the current mandate as of 2026). For smaller businesses we generate GST-compliant invoices and export GSTR-1 / GSTR-3B summaries that your accountant or Tally can ingest directly.
Yes for popular models — TVS RP3160 / RP3220, Atom HD500, Bixolon SRP, Epson TM-T82. We test on your specific model during build. Bluetooth + USB + LAN all supported.
For tools that absolutely cannot be offline (a billing counter), we add an offline-capable PWA layer that queues bills locally and syncs when the connection returns. Adds a small amount to the build but worth it for retail counters in tier-2/3 cities.
For under 256 contacts/broadcast you can use the free WhatsApp Business app — ₹0. Above that you need WhatsApp Business API: ~₹0.11-2.30 per conversation depending on category (utility / marketing / authentication). For a 3,000-contact shop sending 2 broadcasts a month, expect ₹600-1,400/month all-in. Significantly cheaper than per-seat SaaS.
You have the source code, the database, and a deployment guide. The stack is standard PHP/Laravel + PostgreSQL or MySQL — any local developer in any Indian city can take over. We have been a registered Pvt Ltd since 2008, but we still design for the case where we are not around.
No — pricing on this page is excluding GST. As a Pvt Ltd we charge 18% GST on the invoice. The full breakdown comes with the proposal.
Talk to a senior engineer in 24 hours — no juniors, no sales reps, no jargon. Just a clear scope, an honest estimate, and a build plan.