Automate the boring office work that nobody wants to do.
We map the repetitive, multi-step workflows quietly draining your team's day — purchase orders, leave approvals, daily reports, invoice chasing — and turn them into software that runs itself. Built for Indian SMEs, priced in INR.
If three people in your office spend their morning copying data between Excel, WhatsApp, Tally and email — you have an automation problem, not a hiring problem. Big Helpers builds custom automations for Indian SMEs: approval workflows, quote-to-cash, attendance, daily reports, vendor onboarding. We start with one painful process, ship it in 4-6 weeks, then expand. From ₹60,000.
Where Indian businesses get stuck
The same data gets typed three times a day
Order taken on WhatsApp, re-typed in Excel, re-typed in Tally, re-typed in the courier portal. Nobody enjoys it; everyone makes mistakes.
Approvals get stuck in someone's inbox
Manager is travelling, accountant has not seen the email, owner forgets to sign. A ₹15,000 PO takes 5 days for no good reason.
You hire people just to chase reports
"Sir aaj ka sales kya raha?" goes to 6 outlet managers every evening. By the time the answer arrives, the day is over.
Excel sheets break when more than two people use them
Someone overwrites a formula. Someone saves a wrong copy. Someone sends a 4 MB version over email. Real work stops.
You bought 3 SaaS tools that don't talk to each other
Zoho for CRM, Tally for accounting, a separate attendance app, plus WhatsApp. Data lives in 4 silos. Nothing reconciles.
Compliance reminders are remembered by humans
GST return, TDS deposit, PF challan, ROC filing — somebody is supposed to remember. Until they don't, and you pay a penalty.
Who this is for
Manufacturing & distribution SMEs
You have purchase orders, sales orders, dispatch, invoicing and collections — across multiple branches. Right now it lives in 4 Excel files.
Service businesses with field teams
Engineers, technicians, surveyors, sales reps in 3-30 cities. You need attendance, daily reports, expense claims, lead capture — automated.
Multi-outlet retail and F&B
3-30 outlets reporting daily sales, inventory, attendance and expenses. You want one dashboard, not 30 WhatsApp messages.
Professional firms (CA, legal, consulting)
Document workflow, client onboarding, retainer billing, deadline reminders. The work is structured; the tools are not.
Worth a free 1-hour process audit call?
We will listen to your top 3 painful workflows, sketch what automation would look like for each, and tell you honestly which one to start with — and which to leave alone. Zero sales pressure.
What Big Helpers builds for you
Workflow approval automations
Purchase orders, leave requests, expense claims, discount approvals — routed by amount, department or escalation. Mobile-friendly. Owner sees pending items in one screen.
Quote-to-cash automation
Quotation → approval → order → invoice → payment reminder → receipt → Tally entry. One flow, no re-typing, GST-compliant at every step.
Attendance + field-force tracking
Geotagged attendance, daily report capture from a phone (works on patchy 3G), expense claim with photo of bill. No app store fees, runs as a PWA.
Daily / weekly digest reports
Auto-generated owner digest at 8 PM: today's sales, top 3 issues, pending approvals, tomorrow's schedule. Delivered on WhatsApp or email.
Compliance reminder + deadline tracking
GST, TDS, PF, ROC, vendor renewals, AMC — all in one calendar. Automated WhatsApp + email reminders to the right person, 7 / 3 / 1 day before.
Document workflow + e-sign
Quote PDFs auto-generated. Internal approval routing. e-Sign integration (DocuSign / Leegality / SignDesk). Final document filed in Drive / S3.
Integrations with your existing stack
Tally, Busy, Marg, Zoho Books, Razorpay, Cashfree, IndiaMART, Justdial, WhatsApp Business API, Google Workspace — we wire them so you don't have to.
Owner dashboard, single source of truth
One screen for everything that matters: revenue today, pending approvals, overdue invoices, attendance issues, this week's compliance deadlines.
Business outcomes you can expect
How we deliver
Process audit (1 week)
We sit with the people doing the work. Map the actual flow on paper — not what the org chart says, what really happens. Identify the 1-3 highest-pain processes to automate first.
Scope & sign-off (3-5 days)
For each chosen process, a one-page flow diagram, list of integrations, and a fixed quote. You approve before any code is written.
Build & weekly demo (3-8 weeks)
You see working software every Friday. We default to Laravel/Django + PostgreSQL + a clean React or HTMX front-end. Nothing fancy, nothing hard to maintain.
UAT with the actual users (1 week)
The 3 people who do this work every day put real data through the system. We fix friction before the rest of the team sees it.
Phased rollout
One process at a time, one team at a time. Less drama, more adoption.
30-day handholding
Direct WhatsApp line to the engineer who built it. Free fixes for any bug from day-1 scope. Then either move to a small monthly retainer or self-manage.
Features included by default
- Approval workflow engine (configurable rules, escalation, mobile-friendly)
- Multi-step form builder for any process (PO, leave, expense, custom)
- Quote-to-cash flow with GST + e-invoicing portal handoff
- Geotagged attendance + field daily report capture (PWA, offline-tolerant)
- Compliance calendar with auto-reminders (WhatsApp, email, in-app)
- Document e-sign integration (DocuSign / Leegality / SignDesk)
- Tally / Busy / Marg / Zoho Books CSV + API integration
- Razorpay / PhonePe / Cashfree payment-link automation
- WhatsApp Business API for outbound notifications and reminders
- Custom dashboards per role (owner / department head / staff)
- Audit log for every action (DPDP-aligned, exportable)
- Role-based access control (owner / dept head / staff / read-only)
- Self-hosted on your VPS or our managed hosting (your choice)
- Source code handed over on day-1 of go-live (you own it)
What it costs
Indicative range: ₹60,000 — ₹500,000 (excl. GST). Final estimate after a free 30-min scoping call.
What moves the price
- Number of distinct processes automated (1 vs 5 makes a real difference)
- Number of integrations with existing systems (Tally, payment, WhatsApp, etc.)
- User count and approval-chain depth
- Mobile / PWA needs (field team capture is more work than office-only)
- Data migration from existing Excel files / SaaS tools
- Hosting choice — your AWS/DigitalOcean account vs our managed plan
- Bot / AI elements (intelligent document processing, OCR for bills)
Why Big Helpers
17+ years building software for Indian businesses
Pvt Ltd since 2008. CIN U72200MP2008PTC021190. We have automated workflows in manufacturing, healthcare, education, retail and professional services.
We refuse to automate broken processes
If the underlying flow is wrong, automation just lets you do the wrong thing faster. Our discovery week catches this before code is written.
You own the source code on day one
GitHub access from the first commit. Hire any developer to extend it later. No proprietary frameworks.
Standard, boring stack
Laravel/Django + PostgreSQL + React/HTMX. Any competent Indian developer can pick it up. We do not write "low-code platforms only we can edit".
INR-priced, GST-compliant
Quote in INR, invoice in INR, GST 18% added. Real Pvt Ltd, not a freelancer.
Phased rollout — minimum drama
We ship one process at a time. Your team adopts incrementally. No big-bang go-lives, no mass training events.
Illustrative project blueprint
Illustrative blueprint: This page is a planning scenario, not a named client engagement or an independently verified result. Names, figures, timelines and outcomes below are assumptions that show how we would scope and reason about a project of this shape.
Modelled starting situation
An illustrative example: a 65-person electrical-equipment manufacturer in Vadodara was running purchase approvals over WhatsApp + email. A typical PO above ₹50,000 needed 3 sign-offs and took 4-7 days. Vendors had stopped quoting their best prices because the firm could never confirm orders fast. Daily plant production reports came in over 11 separate WhatsApp messages every evening that the owner had to compile manually before the morning meeting.
What we would build
In this blueprint, we would build a focused automation in 7 weeks: (1) a mobile PO approval system with rule-based routing — under ₹25K auto-approved, ₹25K-1L needs department head, above ₹1L needs both head + director; (2) a daily plant report form that 11 supervisors fill on their phones in 90 seconds each; (3) an auto-compiled morning digest WhatsApped to the owner at 7:30 AM with shop-floor output, rejection rate, and pending approvals. Built on Laravel + PostgreSQL, hosted on the client's existing AWS account.
The expected outcome
Median PO turnaround dropped from 4-7 days to under 18 hours. Vendor satisfaction improved enough that the firm renegotiated 3 large supply contracts. The owner reclaimed roughly an hour every morning previously spent compiling reports. Total build was around ₹2.1L; payback inside the first 5 months from vendor savings alone.
Frequently asked questions
Should we use a low-code tool like Zoho Creator or Kissflow instead?
For a single process with under 5 users and standard logic, low-code tools are excellent and cheaper than a custom build. They start losing on three things: complex India-specific logic (GST + e-invoicing + multi-state TCS), per-user pricing as you scale past 20 users, and integrations with non-mainstream Indian systems (small Tally setups, regional payment gateways, WhatsApp BSPs). Most of our clients had tried low-code first and hit one of those walls.
How do we choose which process to automate first?
Three filters: (1) the process happens often enough that automation pays back fast (daily or weekly, not yearly), (2) the people doing it would rather not, (3) the inputs and outputs are reasonably structured. We rank your candidate processes against these in week one of discovery, then start with the clearest winner.
Will it integrate with our Tally / Busy / Marg accounting?
Yes. We export GST-compliant CSV that Tally and Busy import natively. For real-time sync we use Tally XML, third-party connectors like SuvitTech, or direct database integration depending on what your accountant prefers. Marg has a public API.
How long until we are live?
4-6 weeks for a single focused process (PO approvals, daily reports, attendance). 8-12 weeks for a multi-process build (quote-to-cash + attendance + compliance). We always recommend starting with one process to learn how your team adopts, then expanding.
What stack do you build on?
Default: Laravel (PHP 8.2) or Django (Python 3.11) backend, PostgreSQL database, React or HTMX frontend, Tailwind for styling. We pick based on what your team can hire for in your city. Standard, boring, well-documented — by design.
What happens if Big Helpers disappears?
You have the source code, the database, and a documented deployment guide. Any competent Laravel/Django developer in any Indian city can take over in a week. No proprietary frameworks. We have been a registered Pvt Ltd since 2008 — but we still design for the case where we are not around.
Can we host it on our own server?
Yes — that is the default. We can deploy on your AWS, DigitalOcean, Hetzner, Hostinger VPS, or even a self-hosted server in your office. Hosting on our managed plan is an option (₹2,500-7,500/month depending on size) but never a requirement.
Is GST included in the price?
No — pricing on this page is excluding GST. As a Pvt Ltd we charge 18% GST on the invoice. The full breakdown comes with the proposal.
Related Big Helpers services
Ready to build your automation?
Talk to a senior engineer in 24 hours — no juniors, no sales reps, no jargon. Just a clear scope, an honest estimate, and a build plan.