We help Indian SMEs move from WhatsApp + Excel + Tally chaos to software that runs the business. Phased roadmap, INR pricing, no enterprise jargon. Built around what your team will actually use.
Most "digital transformation" decks are written for 5,000-person companies and priced for them too. For an Indian SME with 10-200 people, transformation looks different: a phased 6-18 month plan that automates one painful workflow at a time, layers in software you actually own, and pays back inside 12-18 months. Big Helpers does this work end-to-end. Roadmap starts at ₹0 (free assessment); execution typically ₹1.5L-15L spread over 18 months.
"Only Suresh knows how to do that." "Ask Priya, she has the file." When key people leave, processes break. Nothing is documented in the system because there is no system.
Zoho for CRM, Tally for accounting, Razorpay for payments, an attendance app, plus WhatsApp. None of them talk to each other. Reconciliation is a Friday-evening Excel marathon.
Every extra ₹50L in revenue needs another data-entry person. Margin is being eaten by people doing work software should do.
Approvals, reports, customer complaints, vendor issues — all route through one or two people. The business cannot grow past their bandwidth.
Sales says one thing. Accounting says another. Inventory shows a third. Owner trusts none of them, makes decisions on gut.
₹50 lakh, 18 months, 4 consultants in suits, 80-page deliverables. Not for a real SME. You went back to Excel.
You are past the startup phase. You have 20-200 people. You know your industry deeply. You need software, not advice on what your industry does.
The next generation wants systems and dashboards. The previous generation has the trust and relationships. Transformation has to respect both.
3-30 outlets, branches or warehouses. You need consolidation that does not crush local autonomy.
Industries where the workflow is real, the inventory matters, the compliance is heavy, and the margin is tight. Transformation has to pay back.
Tell us your revenue range, team size and the 3 workflows that hurt most. We will sketch what a phased transformation could look like for you, with a rough cost range and timeline. No deck, no sales pressure.
Not a strategy deck. A list of specific projects, in priority order, with cost ranges, timelines, and the business problem each one solves. Reviewed every quarter.
Lead → quote → order → invoice → payment → ledger. One flow, no re-typing, GST-compliant at every step. Replaces 3-4 tools.
Real-time stock across locations, batch / lot tracking, expiry, low-stock alerts, vendor reorder. Connects to Tally / Busy without breaking the accountant's flow.
Attendance, daily reports, expense claims, target tracking from 3-30 locations. Owner sees everything in one dashboard.
Order confirmations, dispatch updates, payment reminders, festival broadcasts — all on the channel customers actually open. DPDP-compliant from day one.
Attendance → leave → payroll → payslip → PF/ESI/TDS challan. Integrated with the operational systems so attendance is captured once and used everywhere.
One screen: today's revenue, this month's collections, top 5 issues, pending approvals, this week's compliance deadlines. Owner sees the business in 5 minutes a day.
One workflow, one team, one quarter at a time. We train, we document, we hand-hold. No big-bang transformations that fail.
We talk to the owner and 1-2 department heads. Map the business in one page: people, money flow, current tools, biggest pains. Decide if transformation is the right answer (sometimes it isn't).
On-site or remote. We sit with each department for half a day. Document the real flow vs the official flow. Output: an 18-month phased roadmap with project list, cost ranges and sequencing.
Pick the most painful, most-frequent workflow. Build, test, roll out to one team. Prove the model works before expanding.
Each phase = one chunk of value. Quote-to-cash. Inventory. Field operations. HR. Built around what is already live.
Every 3 months we sit with the owner. What's working, what's not, what's the next 90 days. The roadmap is living, not laminated.
Every phase ends with: source code on your GitHub, deployment guide, user manual in plain English, and a 30-day handholding window with the engineer who built it.
Indicative range: ₹150,000 — ₹1,500,000 (excl. GST). Final estimate after a free 30-min scoping call.
Pvt Ltd since 2008. CIN U72200MP2008PTC021190. We have done transformation work in manufacturing, distribution, healthcare, education, legal and retail.
Most "transformation consultants" hand you a deck and disappear. We write the deck and then build the software in it. Skin in the game from day one.
We have seen what happens when SMEs try a 12-month, ₹50 lakh ERP rollout. It fails. Our phases ship value every 6-10 weeks.
GitHub access from the first commit of every phase. Hire any developer to extend it later. No proprietary frameworks, no lock-in.
Quote in INR, invoice in INR, GST 18% added. Real Pvt Ltd, not a freelancer. No surprise USD billing.
If your transformation looks like "buy Tally Prime + AiSensy + a Zoho subscription" we will say so. We sell software when software is the answer.
Note: illustrative example — not a specific client engagement.
An illustrative example: a 90-person packaged-food distributor in Indore covering 4 districts had grown from ₹3 cr to ₹17 cr revenue in 5 years on the back of WhatsApp + Excel + Tally. Order taking lived on 6 sales reps' personal phones. Inventory was a daily Excel maintained by the warehouse manager. Reconciliation between Tally and the Excel took 3 days every month-end. The owner spent his Saturdays in the office trying to figure out what actually happened during the week.
We built an 18-month phased roadmap. Phase 1 (8 weeks): WhatsApp-based order capture with auto-quotation, GST invoicing and Tally CSV export. Phase 2 (10 weeks): real-time inventory across 1 main warehouse + 3 sub-godowns, with batch tracking and low-stock alerts. Phase 3 (8 weeks): sales rep field PWA — daily route, order capture, expense claim, attendance. Phase 4 (6 weeks): owner cockpit dashboard pulling from all the above. Total: ~9 months, hosted on the client's existing AWS account.
By the end of phase 2, month-end reconciliation dropped from 3 days to half a day. By the end of phase 4, the owner saw the entire business on one screen and stopped working Saturdays. Total spend over the project was around ₹6.4L; payback inside year one from inventory shrinkage reduction and headcount they did not have to add. The next ₹15-25 cr of growth is being absorbed without proportional clerical hiring.
For SMEs above ~200 people with serious enterprise compliance needs, SAP B1 / Dynamics / Odoo Enterprise are reasonable choices. Below that, the licensing cost (₹4-12L/year for 50 users) and the implementation cost (₹15-40L) usually exceed the value. Custom + Tally + open-source ERP wins for most Indian SMEs we work with. We will tell you honestly if your case is the exception.
Overlapping but not identical. ERP is one possible answer to transformation; for many SMEs it is overkill. Our phased approach starts with the highest-pain workflow regardless of whether it would normally be in an "ERP". We have built ERP-like systems and we have built focused single-workflow systems — the right shape depends on you.
6-18 months end to end, depending on number of phases. First phase ships value in 6-10 weeks. Each subsequent phase 2-3 months. We rarely recommend timelines under 6 months (too aggressive, change management fails) or beyond 18 months (you lose momentum).
Most projects fail here, not in the code. We build the change management into every phase: discovery interviews with end users (not just owner + IT), pilot with one team before full rollout, in-person training in the local language, two weeks of side-by-side running before cutover. Adoption is the real KPI.
Yes — and that is usually what happens. The clerical capacity you free up gets redirected to higher-value work (vendor management, customer success, business development) rather than layoffs. We have not yet seen a transformation cause headcount reduction at an SME this size; growth absorbs it.
Yes. Many clients keep us on a 4-8 hour/month retainer after the build is done — strategic advice, vendor selection, hiring panels for in-house developers, periodic system reviews. Optional, not bundled.
Every phase is built on standard, well-documented stacks (Laravel/Django + PostgreSQL + React/HTMX, plus Tally / Razorpay / WhatsApp BSP integrations). Source code on your GitHub. Deployment documented. Any competent Indian developer can take over a phase in 2-3 weeks. We have been a registered Pvt Ltd since 2008 — but we still design for the case where we are not around.
No — pricing on this page is excluding GST. As a Pvt Ltd we charge 18% GST on the invoice. Each phase is quoted separately so you only commit to the next one when you have seen the previous one work.
Talk to a senior engineer in 24 hours — no juniors, no sales reps, no jargon. Just a clear scope, an honest estimate, and a build plan.