Find help before opening a ticket
Clean support articles for billing, websites, hosting, domains, email, CRM, automation, e-commerce, SEO, apps, and client portal workflows.
English / Hindi support: write your ticket in either language. Keep the message simple and add a screenshot if possible.
Payment failed but money deducted - what to do?
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
Renewal reminder policy
Use this article when you need help with renewal reminder policy in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer be...
Refund policy
Use this article when you need help with refund policy in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer before raisi...
How to cancel subscription
Use this article when you need help with how to cancel subscription in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...
How to change company name on invoice
Use this article when you need help with how to change company name on invoice in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a si...
How to request GST invoice
Use this article when you need help with how to request gst invoice in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...
What happens if payment is delayed?
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
Why was my account suspended?
Use this article when you need help with why was my account suspended? in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple ans...
How to update billing details
Use this article when you need help with how to update billing details in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple ans...
How to pay by UPI
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
How to download invoice
Use this article when you need help with how to download invoice in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer be...
How to downgrade your plan
Use this article when you need help with how to downgrade your plan in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...
How to upgrade your plan
Use this article when you need help with how to upgrade your plan in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer b...
How to see your current plan
Use this article when you need help with how to see your current plan in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answ...
How BigHelpers CRM billing works
Use this article when you need help with how bighelpers crm billing works in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple...
Big Helpers Support