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WhatsApp support limitations
WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...
Why a new ticket was created instead of reply
Use this article when you need help with why a new ticket was created instead of reply in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you w...
How to reply to an existing ticket by email
Use this article when you need help with how to reply to an existing ticket by email in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you wan...
How to send a support email to BigHelpers
Use this article when you need help with how to send a support email to bighelpers in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want...
How email ticketing works
Use this article when you need help with how email ticketing works in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...
How to use email reminders
Use this article when you need help with how to use email reminders in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...
How to stop sending reminders to a customer
Use this article when you need help with how to stop sending reminders to a customer in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you wan...
How to manage opt-in consent
Use this article when you need help with how to manage opt-in consent in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answ...
How to create WhatsApp templates
WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...
Why my WhatsApp message was not delivered
WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...
How to send payment reminder on WhatsApp
WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...
Why WhatsApp templates need approval
WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...
How to connect WhatsApp number
WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...
Difference between normal WhatsApp and WhatsApp Business API
WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...
How WhatsApp integration works
WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...