Big Helpers Support
Find help before opening a ticket
Clean support articles for billing, websites, hosting, domains, email, CRM, automation, e-commerce, SEO, apps, and client portal workflows.
English / Hindi support: write your ticket in either language. Keep the message simple and add a screenshot if possible.
How to clear browser cache
Use this article when you need help with how to clear browser cache in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...
I am getting server error
Use this article when you need help with i am getting server error in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...
Browser says not secure
Use this article when you need help with browser says not secure in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer be...
Report is not showing correct amount
Use this article when you need help with report is not showing correct amount in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a sim...
My data looks missing
Use this article when you need help with my data looks missing in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer befo...
Website is not opening
Website and hosting requests are handled faster when you share the website URL, page URL, screenshot, and exact change needed. Use this for website down problems, conten...
Ticket reply not visible
Use this article when you need help with ticket reply not visible in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer b...
Email not received
Use this article when you need help with email not received in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer before...
Image is not uploading
Use this article when you need help with image is not uploading in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer bef...
File upload failed
Use this article when you need help with file upload failed in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer before...
Page is slow on mobile
Use this article when you need help with page is slow on mobile in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer bef...
UPI QR not showing
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
Payment link not opening
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
WhatsApp reminder not sent
WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...
Customer is not appearing
Use this article when you need help with customer is not appearing in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...
Invoice number is wrong
Use this article when you need help with invoice number is wrong in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer be...
Invoice PDF not downloading
Use this article when you need help with invoice pdf not downloading in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answe...
OTP not received
Most login problems are solved by checking the correct email or mobile number, resetting the password, and clearing old browser data. Use this when you cannot open your...
I forgot my password
Most login problems are solved by checking the correct email or mobile number, resetting the password, and clearing old browser data. Use this when you cannot open your...
I cannot login
Most login problems are solved by checking the correct email or mobile number, resetting the password, and clearing old browser data. Use this when you cannot open your...