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20 articles in CRM User Guide

How to export your data

CRM User Guide · 7 views

Use this article when you need help with how to export your data in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer be...

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How to use the mobile dashboard

CRM User Guide · 6 views

Use this article when you need help with how to use the mobile dashboard in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple a...

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How to use delivery status

CRM User Guide · 6 views

Use this article when you need help with how to use delivery status in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...

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How to use reminders

CRM User Guide · 8 views

Use this article when you need help with how to use reminders in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer befor...

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How to search old customers

CRM User Guide · 8 views

Use this article when you need help with how to search old customers in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answe...

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How to see customer history

CRM User Guide · 6 views

Use this article when you need help with how to see customer history in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answe...

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How to upload expense photo

CRM User Guide · 5 views

Use this article when you need help with how to upload expense photo in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answe...

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How to add expenses

CRM User Guide · 8 views

Use this article when you need help with how to add expenses in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer before...

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How to track money in and money out

CRM User Guide · 5 views

Use this article when you need help with how to track money in and money out in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simp...

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How to record payment received

CRM User Guide · 9 views

Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...

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How to send invoice on WhatsApp

CRM User Guide · 6 views

WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...

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How to create non-GST invoice

CRM User Guide · 6 views

You can create an invoice from the customer or billing section, add items, save it, and share it by WhatsApp, email, or payment link. Use this after a sale is confirmed...

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How to create GST invoice

CRM User Guide · 6 views

You can create an invoice from the customer or billing section, add items, save it, and share it by WhatsApp, email, or payment link. Use this after a sale is confirmed...

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How to convert a quotation into invoice

CRM User Guide · 6 views

Use this article when you need help with how to convert a quotation into invoice in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a...

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How to create a quotation

CRM User Guide · 8 views

Use this article when you need help with how to create a quotation in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...

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How to move a lead from New to Confirmed

CRM User Guide · 6 views

Use this article when you need help with how to move a lead from new to confirmed in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a...

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How to create a lead

CRM User Guide · 7 views

Use this article when you need help with how to create a lead in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer befor...

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How to track pending payments

CRM User Guide · 9 views

Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...

#crm#customers#leads#sales
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How to add customer notes

CRM User Guide · 8 views

Use this article when you need help with how to add customer notes in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...

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How to manage customers

CRM User Guide · 8 views

Use this article when you need help with how to manage customers in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer be...

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