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5 articles in Billing & Payments

Understanding payment reminders and overdue invoices

Billing & Payments · 6 views

Big Helpers sends payment reminders when an invoice is due or needs attention. These reminders help avoid service delays, renewal issues, and manual follow-ups between t...

#payment reminders#overdue invoice#billing#client portal
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Handling TDS on Big Helpers payments

Billing & Payments · 5 views

Some Indian business clients may deduct TDS before paying Big Helpers, depending on their tax position and the nature of services purchased. TDS is handled by the payer...

#TDS#tax deduction#Form 16A#Indian clients
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Downloading receipts and payment history

Billing & Payments · 5 views

You can view Big Helpers payment history from the client portal. Use it to download receipts, check invoice status, and confirm whether a payment has been marked as paid...

#receipt#payment history#client portal#invoices
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Paying Big Helpers by Razorpay, UPI, or payment link

Billing & Payments · 6 views

Big Helpers accepts online payments through Razorpay-supported methods such as UPI, cards, net banking, and wallets, depending on what is enabled for your invoice. When...

#Razorpay#UPI#payment link#online payment
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Getting your GST invoice from Big Helpers

Billing & Payments · 6 views

Need a GST invoice for your Big Helpers payment? You can download it from the client portal once the invoice has been issued and the payment record is updated. Your invo...

#GST#invoice#client portal#billing
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