Find help before opening a ticket
Clean support articles for billing, websites, hosting, domains, email, CRM, automation, e-commerce, SEO, apps, and client portal workflows.
English / Hindi support: write your ticket in either language. Keep the message simple and add a screenshot if possible.
Understanding payment reminders and overdue invoices
Big Helpers sends payment reminders when an invoice is due or needs attention. These reminders help avoid service delays, renewal issues, and manual follow-ups between t...
Handling TDS on Big Helpers payments
Some Indian business clients may deduct TDS before paying Big Helpers, depending on their tax position and the nature of services purchased. TDS is handled by the payer...
Downloading receipts and payment history
You can view Big Helpers payment history from the client portal. Use it to download receipts, check invoice status, and confirm whether a payment has been marked as paid...
Paying Big Helpers by Razorpay, UPI, or payment link
Big Helpers accepts online payments through Razorpay-supported methods such as UPI, cards, net banking, and wallets, depending on what is enabled for your invoice. When...
Getting your GST invoice from Big Helpers
Need a GST invoice for your Big Helpers payment? You can download it from the client portal once the invoice has been issued and the payment record is updated. Your invo...
Big Helpers Support