Big Helpers Support
Big Helpers Support

Find help before opening a ticket

Clean support articles for billing, websites, hosting, domains, email, CRM, automation, e-commerce, SEO, apps, and client portal workflows.

English / Hindi support: write your ticket in either language. Keep the message simple and add a screenshot if possible.

Start using CRM My login is not working My invoice is wrong My WhatsApp message is not going My website is down Raise a ticket
22 articles tagged #whatsapp

How to use WhatsApp reminders for pending customers

Client Segments & Sales Help · 6 views

WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...

#client-segments#sales#leads#small-business
Read article

WhatsApp webhook

Developer / API Docs · 8 views

WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...

#developer#api#integration#whatsapp
Read article

WhatsApp reminder not sent

Troubleshooting · 6 views

WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...

#troubleshooting#problem-solution#mobile#whatsapp
Read article

WhatsApp support limitations

WhatsApp / Email / SMS Integration · 7 views

WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...

#whatsapp#email#sms#reminders
Read article

Why a new ticket was created instead of reply

WhatsApp / Email / SMS Integration · 6 views

Use this article when you need help with why a new ticket was created instead of reply in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you w...

#whatsapp#email#sms#reminders
Read article

How to reply to an existing ticket by email

WhatsApp / Email / SMS Integration · 6 views

Use this article when you need help with how to reply to an existing ticket by email in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you wan...

#whatsapp#email#sms#reminders
Read article

How to send a support email to BigHelpers

WhatsApp / Email / SMS Integration · 7 views

Use this article when you need help with how to send a support email to bighelpers in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want...

#whatsapp#email#sms#reminders
Read article

How email ticketing works

WhatsApp / Email / SMS Integration · 5 views

Use this article when you need help with how email ticketing works in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...

#whatsapp#email#sms#reminders
Read article

How to use email reminders

WhatsApp / Email / SMS Integration · 6 views

Use this article when you need help with how to use email reminders in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...

#whatsapp#email#sms#reminders
Read article

How to stop sending reminders to a customer

WhatsApp / Email / SMS Integration · 5 views

Use this article when you need help with how to stop sending reminders to a customer in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you wan...

#whatsapp#email#sms#reminders
Read article

How to manage opt-in consent

WhatsApp / Email / SMS Integration · 6 views

Use this article when you need help with how to manage opt-in consent in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answ...

#whatsapp#email#sms#reminders
Read article

How to create WhatsApp templates

WhatsApp / Email / SMS Integration · 6 views

WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...

#whatsapp#email#sms#reminders
Read article

Why my WhatsApp message was not delivered

WhatsApp / Email / SMS Integration · 5 views

WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...

#whatsapp#email#sms#reminders
Read article

How to send payment reminder on WhatsApp

WhatsApp / Email / SMS Integration · 6 views

WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...

#whatsapp#email#sms#reminders
Read article

Why WhatsApp templates need approval

WhatsApp / Email / SMS Integration · 6 views

WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...

#whatsapp#email#sms#reminders
Read article

How to connect WhatsApp number

WhatsApp / Email / SMS Integration · 6 views

WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...

#whatsapp#email#sms#reminders
Read article

Difference between normal WhatsApp and WhatsApp Business API

WhatsApp / Email / SMS Integration · 6 views

WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...

#whatsapp#email#sms#reminders
Read article

How WhatsApp integration works

WhatsApp / Email / SMS Integration · 5 views

WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...

#whatsapp#email#sms#reminders
Read article

How to send invoice on WhatsApp

CRM User Guide · 6 views

WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...

#crm#customers#leads#sales
Read article

How to send your first WhatsApp reminder

Getting Started · 7 views

WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...

#getting-started#crm#mobile#hindi
Read article

Push notifications and WhatsApp notifications

Mobile Apps & Integrations · 6 views

Push notifications and WhatsApp messages are useful, but they serve different purposes. Push notifications work inside a mobile app and are useful for app users who have...

#push notifications#WhatsApp#mobile app#alerts
Read article

WhatsApp automation rules for client communication

AI, Automation & WhatsApp · 6 views

WhatsApp is useful for Indian business communication, but automation must be handled carefully. A good workflow sends relevant messages to the right person at the right...

#WhatsApp#automation#approvals#messaging
Read article