Big Helpers Support
Find help before opening a ticket
Clean support articles for billing, websites, hosting, domains, email, CRM, automation, e-commerce, SEO, apps, and client portal workflows.
English / Hindi support: write your ticket in either language. Keep the message simple and add a screenshot if possible.
Find answers in the Knowledge Base before opening a ticket
The Big Helpers Knowledge Base contains articles for common questions about billing, support tickets, websites, domains, hosting, CRM, automation, and project delivery....
Reply to tickets by email without losing context
Big Helpers may send ticket updates by email so you can reply without signing in each time. When replying, keep the ticket subject line intact and do not remove the tick...
Add attachments to a support ticket
Attachments help Big Helpers understand an issue faster. You can attach , error messages, sample files, invoices, or relevant documents when creating or updating a ticke...
Create a support ticket with the right details
Create a support ticket when you need help from Big Helpers and cannot resolve the issue through an existing Knowledge Base article. Use a clear subject that summarizes...
Sign in to the Big Helpers client portal
Use the Big Helpers client portal to view invoices, payment history, support tickets, replies, attachments, and Knowledge Base articles from one secure place. To sign in...