Big Helpers Support
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Clean support articles for billing, websites, hosting, domains, email, CRM, automation, e-commerce, SEO, apps, and client portal workflows.
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Hosting handover and client-owned code
Big Helpers believes clients should understand what they own and how their website is hosted. At handover, we confirm access to the domain, DNS, hosting, CMS, analytics,...
SEO basics and mobile UX for new websites
Big Helpers includes basic SEO and mobile UX checks in website projects so the site is easier for users and search engines to understand. SEO basics include clear page t...
Content approval process for website projects
Content approval is one of the most important parts of a website project. Big Helpers uses approvals to avoid confusion, rework, and last-minute launch delays. The clien...
Website launch checklist before go-live
Before a website goes live, Big Helpers runs a launch review to catch issues that affect trust, performance, and usability. The checklist includes page-by-page testing,...
Choosing WordPress, Next.js, or a custom website build
Choosing the right website build depends on how the site will be managed after launch. For many marketing websites, service pages, blogs, and small business sites, WordP...