Big Helpers Support
Big Helpers Support

Find help before opening a ticket

Clean support articles for billing, websites, hosting, domains, email, CRM, automation, e-commerce, SEO, apps, and client portal workflows.

English / Hindi support: write your ticket in either language. Keep the message simple and add a screenshot if possible.

Start using CRM My login is not working My invoice is wrong My WhatsApp message is not going My website is down Raise a ticket
15 articles in Getting Started

How to contact support

Getting Started · 12 views

Use this article when you need help with how to contact support in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer bef...

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Common mistakes new users make

Getting Started · 8 views

Use this article when you need help with common mistakes new users make in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple an...

#getting-started#crm#mobile#hindi
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First 30-minute setup checklist

Getting Started · 7 views

Use this article when you need help with first 30-minute setup checklist in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple a...

#getting-started#crm#mobile#hindi
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Difference between customer, lead, order, invoice and ticket

Getting Started · 8 views

Use this article when you need help with difference between customer, lead, order, invoice and ticket in BigHelpers CRM, the client portal, or a BigHelpers service. Use...

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How to use BigHelpers CRM from mobile

Getting Started · 6 views

Use this article when you need help with how to use bighelpers crm from mobile in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a si...

#getting-started#crm#mobile#hindi
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How to invite your team members

Getting Started · 7 views

Use this article when you need help with how to invite your team members in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple a...

#getting-started#crm#mobile#hindi
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How to add UPI payment details

Getting Started · 6 views

Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...

#getting-started#crm#mobile#hindi
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How to send your first WhatsApp reminder

Getting Started · 7 views

WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...

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How to create your first invoice

Getting Started · 7 views

You can create an invoice from the customer or billing section, add items, save it, and share it by WhatsApp, email, or payment link. Use this after a sale is confirmed...

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How to add your first lead

Getting Started · 6 views

Use this article when you need help with how to add your first lead in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...

#getting-started#crm#mobile#hindi
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How to add your first customer

Getting Started · 7 views

Use this article when you need help with how to add your first customer in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple an...

#getting-started#crm#mobile#hindi
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How to set up your business profile

Getting Started · 7 views

Use this article when you need help with how to set up your business profile in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simp...

#getting-started#crm#mobile#hindi
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How to create your first account

Getting Started · 8 views

Use this article when you need help with how to create your first account in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple...

#getting-started#crm#mobile#hindi
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Who should use BigHelpers CRM?

Getting Started · 6 views

Use this article when you need help with who should use bighelpers crm? in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple an...

#getting-started#crm#mobile#hindi
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What is BigHelpers CRM?

Getting Started · 6 views

Use this article when you need help with what is bighelpers crm? in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer be...

#getting-started#crm#mobile#hindi
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