Big Helpers Support
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Clean support articles for billing, websites, hosting, domains, email, CRM, automation, e-commerce, SEO, apps, and client portal workflows.
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Developer support
Use this article when you need help with developer support in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer before r...
Security guidelines
Use this article when you need help with security guidelines in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer before...
Integration examples
Use this article when you need help with integration examples in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer befor...
API changelog
Developer requests should include the endpoint, environment, request ID, error message, and the business use case. Use this when your developer or integration partner is...
Sandbox environment
Use this article when you need help with sandbox environment in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer before...
Webhook retry policy
Developer requests should include the endpoint, environment, request ID, error message, and the business use case. Use this when your developer or integration partner is...
Error codes
Use this article when you need help with error codes in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer before raising...
Rate limits
Use this article when you need help with rate limits in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer before raising...
Support ticket API
Developer requests should include the endpoint, environment, request ID, error message, and the business use case. Use this when your developer or integration partner is...
WhatsApp webhook
WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...
Payment webhook
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
Invoice API
Developer requests should include the endpoint, environment, request ID, error message, and the business use case. Use this when your developer or integration partner is...
Customer API
Developer requests should include the endpoint, environment, request ID, error message, and the business use case. Use this when your developer or integration partner is...
Authentication
Use this article when you need help with authentication in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer before rais...
BigHelpers CRM API introduction
Developer requests should include the endpoint, environment, request ID, error message, and the business use case. Use this when your developer or integration partner is...
Difference between normal WhatsApp and WhatsApp Business API
WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...
Testing integrations before launch
Integrations should be tested before launch using realistic scenarios, not only one happy path. If your app connects to payments, CRM, email, WhatsApp, inventory, shippi...
Connecting a website, CRM, and mobile app
Many projects need the website, CRM, and mobile app to share data. For example, a lead from the website may enter the CRM, appear in an admin dashboard, and trigger a mo...