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Invoice API
Developer requests should include the endpoint, environment, request ID, error message, and the business use case. Use this when your developer or integration partner is...
How to restrict invoice access
Use this article when you need help with how to restrict invoice access in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple an...
Invoice number is wrong
Use this article when you need help with invoice number is wrong in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer be...
Invoice PDF not downloading
Use this article when you need help with invoice pdf not downloading in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answe...
Payment failed but money deducted - what to do?
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
Renewal reminder policy
Use this article when you need help with renewal reminder policy in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer be...
Refund policy
Use this article when you need help with refund policy in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer before raisi...
How to cancel subscription
Use this article when you need help with how to cancel subscription in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...
How to change company name on invoice
Use this article when you need help with how to change company name on invoice in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a si...
How to request GST invoice
Use this article when you need help with how to request gst invoice in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...
What happens if payment is delayed?
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
Why was my account suspended?
Use this article when you need help with why was my account suspended? in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple ans...
How to update billing details
Use this article when you need help with how to update billing details in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple ans...
How to pay by UPI
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
How to download invoice
Use this article when you need help with how to download invoice in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer be...
How to downgrade your plan
Use this article when you need help with how to downgrade your plan in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...
How to upgrade your plan
Use this article when you need help with how to upgrade your plan in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer b...
How to see your current plan
Use this article when you need help with how to see your current plan in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answ...
How BigHelpers CRM billing works
Use this article when you need help with how bighelpers crm billing works in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple...
How to send invoice on WhatsApp
WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...
How to create non-GST invoice
You can create an invoice from the customer or billing section, add items, save it, and share it by WhatsApp, email, or payment link. Use this after a sale is confirmed...
How to create GST invoice
You can create an invoice from the customer or billing section, add items, save it, and share it by WhatsApp, email, or payment link. Use this after a sale is confirmed...
How to convert a quotation into invoice
Use this article when you need help with how to convert a quotation into invoice in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a...
Difference between customer, lead, order, invoice and ticket
Use this article when you need help with difference between customer, lead, order, invoice and ticket in BigHelpers CRM, the client portal, or a BigHelpers service. Use...
How to create your first invoice
You can create an invoice from the customer or billing section, add items, save it, and share it by WhatsApp, email, or payment link. Use this after a sale is confirmed...
Choosing GST or non-GST billing in BusinessSetu Pro
BusinessSetu Pro can support both GST and non-GST billing depending on the business registration and customer needs. Start by confirming whether the business is GST regi...
Understanding payment reminders and overdue invoices
Big Helpers sends payment reminders when an invoice is due or needs attention. These reminders help avoid service delays, renewal issues, and manual follow-ups between t...
Getting your GST invoice from Big Helpers
Need a GST invoice for your Big Helpers payment? You can download it from the client portal once the invoice has been issued and the payment record is updated. Your invo...