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38 articles tagged #leads

How to use WhatsApp reminders for pending customers

Client Segments & Sales Help · 7 views

WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...

#client-segments#sales#leads#small-business
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How to prepare a simple sales pipeline

Client Segments & Sales Help · 8 views

Use BigHelpers CRM to organise leads, follow-ups, invoices, reminders, and simple sales activity for this client segment. Use this when sales are slow, leads are scatter...

#client-segments#sales#leads#small-business
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How to use CRM when sales are low

Client Segments & Sales Help · 9 views

Use BigHelpers CRM to organise leads, follow-ups, invoices, reminders, and simple sales activity for this client segment. Use this when sales are slow, leads are scatter...

#client-segments#sales#leads#small-business
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How to follow up old leads without sounding pushy

Client Segments & Sales Help · 10 views

Use this article when you need help with how to follow up old leads without sounding pushy in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when y...

#client-segments#sales#leads#small-business
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How to improve sales during a slow month

Client Segments & Sales Help · 8 views

Use BigHelpers CRM to organise leads, follow-ups, invoices, reminders, and simple sales activity for this client segment. Use this when sales are slow, leads are scatter...

#client-segments#sales#leads#small-business
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BigHelpers CRM for NGOs and community organisations

Client Segments & Sales Help · 8 views

Use this article when you need help with bighelpers crm for ngos and community organisations in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when...

#client-segments#sales#leads#small-business
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BigHelpers CRM for freelancers and consultants

Client Segments & Sales Help · 5 views

Use this article when you need help with bighelpers crm for freelancers and consultants in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you...

#client-segments#sales#leads#small-business
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BigHelpers CRM for service businesses

Client Segments & Sales Help · 6 views

Use this article when you need help with bighelpers crm for service businesses in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a si...

#client-segments#sales#leads#small-business
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BigHelpers CRM for retailers and distributors

Client Segments & Sales Help · 10 views

Use this article when you need help with bighelpers crm for retailers and distributors in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you w...

#client-segments#sales#leads#small-business
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BigHelpers CRM for schools and coaching centres

Client Segments & Sales Help · 9 views

Use this article when you need help with bighelpers crm for schools and coaching centres in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you...

#client-segments#sales#leads#small-business
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BigHelpers CRM for clinics and doctors

Client Segments & Sales Help · 6 views

Use this article when you need help with bighelpers crm for clinics and doctors in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a s...

#client-segments#sales#leads#small-business
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Website development help for small businesses

Client Segments & Sales Help · 6 views

Website and hosting requests are handled faster when you share the website URL, page URL, screenshot, and exact change needed. Use this for website down problems, conten...

#client-segments#sales#leads#small-business
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BigHelpers CRM for law firms and legal offices

Client Segments & Sales Help · 8 views

Use BigHelpers CRM to organise leads, follow-ups, invoices, reminders, and simple sales activity for this client segment. Use this when sales are slow, leads are scatter...

#client-segments#sales#leads#small-business
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BigHelpers CRM for startups

Client Segments & Sales Help · 5 views

Use BigHelpers CRM to organise leads, follow-ups, invoices, reminders, and simple sales activity for this client segment. Use this when sales are slow, leads are scatter...

#client-segments#sales#leads#small-business
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BigHelpers CRM for women entrepreneurs

Client Segments & Sales Help · 7 views

Use BigHelpers CRM to organise leads, follow-ups, invoices, reminders, and simple sales activity for this client segment. Use this when sales are slow, leads are scatter...

#client-segments#sales#leads#small-business
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How to export your data

CRM User Guide · 8 views

Use this article when you need help with how to export your data in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer be...

#crm#customers#leads#sales
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How to use the mobile dashboard

CRM User Guide · 7 views

Use this article when you need help with how to use the mobile dashboard in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple a...

#crm#customers#leads#sales
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How to use delivery status

CRM User Guide · 7 views

Use this article when you need help with how to use delivery status in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...

#crm#customers#leads#sales
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How to use reminders

CRM User Guide · 9 views

Use this article when you need help with how to use reminders in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer befor...

#crm#customers#leads#sales
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How to search old customers

CRM User Guide · 9 views

Use this article when you need help with how to search old customers in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answe...

#crm#customers#leads#sales
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How to see customer history

CRM User Guide · 7 views

Use this article when you need help with how to see customer history in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answe...

#crm#customers#leads#sales
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How to upload expense photo

CRM User Guide · 6 views

Use this article when you need help with how to upload expense photo in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answe...

#crm#customers#leads#sales
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How to add expenses

CRM User Guide · 9 views

Use this article when you need help with how to add expenses in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer before...

#crm#customers#leads#sales
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How to track money in and money out

CRM User Guide · 6 views

Use this article when you need help with how to track money in and money out in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simp...

#crm#customers#leads#sales
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How to record payment received

CRM User Guide · 10 views

Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...

#crm#customers#leads#sales
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How to send invoice on WhatsApp

CRM User Guide · 7 views

WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...

#crm#customers#leads#sales
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How to create non-GST invoice

CRM User Guide · 7 views

You can create an invoice from the customer or billing section, add items, save it, and share it by WhatsApp, email, or payment link. Use this after a sale is confirmed...

#crm#customers#leads#sales
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How to create GST invoice

CRM User Guide · 7 views

You can create an invoice from the customer or billing section, add items, save it, and share it by WhatsApp, email, or payment link. Use this after a sale is confirmed...

#crm#customers#leads#sales
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How to convert a quotation into invoice

CRM User Guide · 7 views

Use this article when you need help with how to convert a quotation into invoice in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a...

#crm#customers#leads#sales
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How to create a quotation

CRM User Guide · 9 views

Use this article when you need help with how to create a quotation in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...

#crm#customers#leads#sales
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How to move a lead from New to Confirmed

CRM User Guide · 7 views

Use this article when you need help with how to move a lead from new to confirmed in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a...

#crm#customers#leads#sales
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How to create a lead

CRM User Guide · 8 views

Use this article when you need help with how to create a lead in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer befor...

#crm#customers#leads#sales
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How to track pending payments

CRM User Guide · 10 views

Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...

#crm#customers#leads#sales
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How to add customer notes

CRM User Guide · 9 views

Use this article when you need help with how to add customer notes in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...

#crm#customers#leads#sales
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How to manage customers

CRM User Guide · 9 views

Use this article when you need help with how to manage customers in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer be...

#crm#customers#leads#sales
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Difference between customer, lead, order, invoice and ticket

Getting Started · 9 views

Use this article when you need help with difference between customer, lead, order, invoice and ticket in BigHelpers CRM, the client portal, or a BigHelpers service. Use...

#getting-started#crm#mobile#hindi
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How to add your first lead

Getting Started · 7 views

Use this article when you need help with how to add your first lead in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...

#getting-started#crm#mobile#hindi
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From lead to paid invoice in BusinessSetu Pro

CRM & BusinessSetu · 9 views

BusinessSetu Pro connects daily sales work for small Indian teams: lead capture, quote creation, GST or non-GST billing, UPI collection, and payment follow-up. Start wit...

#BusinessSetu Pro#leads#quotes#GST invoices
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