Big Helpers Support
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Clean support articles for billing, websites, hosting, domains, email, CRM, automation, e-commerce, SEO, apps, and client portal workflows.
English / Hindi support: write your ticket in either language. Keep the message simple and add a screenshot if possible.
How to clear browser cache
Use this article when you need help with how to clear browser cache in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...
I am getting server error
Use this article when you need help with i am getting server error in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...
Browser says not secure
Use this article when you need help with browser says not secure in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer be...
Report is not showing correct amount
Use this article when you need help with report is not showing correct amount in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a sim...
My data looks missing
Use this article when you need help with my data looks missing in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer befo...
Website is not opening
Website and hosting requests are handled faster when you share the website URL, page URL, screenshot, and exact change needed. Use this for website down problems, conten...
Ticket reply not visible
Use this article when you need help with ticket reply not visible in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer b...
Email not received
Use this article when you need help with email not received in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer before...
Image is not uploading
Use this article when you need help with image is not uploading in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer bef...
File upload failed
Use this article when you need help with file upload failed in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer before...
Page is slow on mobile
Use this article when you need help with page is slow on mobile in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer bef...
UPI QR not showing
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
Payment link not opening
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
WhatsApp reminder not sent
WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...
Customer is not appearing
Use this article when you need help with customer is not appearing in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...
Invoice number is wrong
Use this article when you need help with invoice number is wrong in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer be...
Invoice PDF not downloading
Use this article when you need help with invoice pdf not downloading in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answe...
OTP not received
Most login problems are solved by checking the correct email or mobile number, resetting the password, and clearing old browser data. Use this when you cannot open your...
I forgot my password
Most login problems are solved by checking the correct email or mobile number, resetting the password, and clearing old browser data. Use this when you cannot open your...
I cannot login
Most login problems are solved by checking the correct email or mobile number, resetting the password, and clearing old browser data. Use this when you cannot open your...
How to contact support
Use this article when you need help with how to contact support in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer bef...
Common mistakes new users make
Use this article when you need help with common mistakes new users make in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple an...
First 30-minute setup checklist
Use this article when you need help with first 30-minute setup checklist in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple a...
Difference between customer, lead, order, invoice and ticket
Use this article when you need help with difference between customer, lead, order, invoice and ticket in BigHelpers CRM, the client portal, or a BigHelpers service. Use...
How to use BigHelpers CRM from mobile
Use this article when you need help with how to use bighelpers crm from mobile in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a si...
How to invite your team members
Use this article when you need help with how to invite your team members in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple a...
How to add UPI payment details
Check the invoice link, UPI reference, payment status, and transaction ID before raising a ticket. Use this when payment failed, money was deducted, a link is not openin...
How to send your first WhatsApp reminder
WhatsApp messages depend on the connected number, approved templates, customer consent, and delivery status from the provider. Use this when a payment reminder, invoice...
How to create your first invoice
You can create an invoice from the customer or billing section, add items, save it, and share it by WhatsApp, email, or payment link. Use this after a sale is confirmed...
How to add your first lead
Use this article when you need help with how to add your first lead in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer...
How to add your first customer
Use this article when you need help with how to add your first customer in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple an...
How to set up your business profile
Use this article when you need help with how to set up your business profile in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simp...
How to create your first account
Use this article when you need help with how to create your first account in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple...
Who should use BigHelpers CRM?
Use this article when you need help with who should use bighelpers crm? in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple an...
What is BigHelpers CRM?
Use this article when you need help with what is bighelpers crm? in BigHelpers CRM, the client portal, or a BigHelpers service. Use this when you want a simple answer be...