Find help before opening a ticket
Clean support articles for billing, websites, hosting, domains, email, CRM, automation, e-commerce, SEO, apps, and client portal workflows.
English / Hindi support: write your ticket in either language. Keep the message simple and add a screenshot if possible.
Preparing content for a RAG knowledge chatbot
A RAG chatbot answers using documents and knowledge sources you provide. The quality of answers depends heavily on the quality of the source content. Before Big Helpers...
Find answers in the Knowledge Base before opening a ticket
The Big Helpers Knowledge Base contains articles for common questions about billing, support tickets, websites, domains, hosting, CRM, automation, and project delivery....
Create a support ticket with the right details
Create a support ticket when you need help from Big Helpers and cannot resolve the issue through an existing Knowledge Base article. Use a clear subject that summarizes...
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