Big Helpers Support
Find help before opening a ticket
Clean support articles for billing, websites, hosting, domains, email, CRM, automation, e-commerce, SEO, apps, and client portal workflows.
English / Hindi support: write your ticket in either language. Keep the message simple and add a screenshot if possible.
Using multilingual AI support safely
Multilingual AI support can help customers who prefer Hindi, English, or another Indian language. It can translate simple questions, explain service , and guide users to...
What an AI chatbot can and cannot do for your business
An AI chatbot can answer common questions, guide users to the right page, collect lead details, summarize support context, and reduce repetitive manual replies. It works...
Uptime monitoring and incident support
Uptime monitoring helps Big Helpers detect when a website becomes unavailable or starts behaving unexpectedly. Instead of waiting for a customer or team member to report...
What Big Helpers hosting and maintenance covers
A Big Helpers hosting and maintenance plan keeps your website stable, secure, and easier to manage after launch. The goal is simple: reduce avoidable downtime, keep soft...
Find answers in the Knowledge Base before opening a ticket
The Big Helpers Knowledge Base contains articles for common questions about billing, support tickets, websites, domains, hosting, CRM, automation, and project delivery....
Sign in to the Big Helpers client portal
Use the Big Helpers client portal to view invoices, payment history, support tickets, replies, attachments, and Knowledge Base articles from one secure place. To sign in...