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Big Helpers Support

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Clean support articles for billing, websites, hosting, domains, email, CRM, automation, e-commerce, SEO, apps, and client portal workflows.

English / Hindi support: write your ticket in either language. Keep the message simple and add a screenshot if possible.

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All  220 Account & Login  15 AI, Automation & WhatsApp  5 Billing & Invoices  15 Billing & Payments  5 Client Portal & Support  5 Client Segments & Sales Help  15 CRM & BusinessSetu  5 CRM User Guide  20 Data, Security & Privacy  15 Developer / API Docs  15 Domains, DNS & Email  5 E-commerce  5 Feature Requests  10 Getting Started  15 Hosting & Maintenance  5 Mobile Apps & Integrations  5 SEO & Content  5 Troubleshooting  20 Website / Hosting / BigHelpers Services  15 Website Projects  5 WhatsApp / Email / SMS Integration  15
#account  16#account access  1#accounting  1#AI chatbot  2#AI citations  1#AI support  1#alerts  1#api  16#API  2#approvals  3#app store  1#articles  1#attachments  1#automation  3#backups  1#billing  28#BusinessSetu Pro  2#buyer research  1#CA export  1#certificates  1#checkout  1#client-segments  15#client feedback  1#client ownership  1#client portal  5#collections  1#communication  1#comparison pages  1#content  2#content approvals  1#content review  1#content strategy  1
3 articles tagged #support tickets

Reply to tickets by email without losing context

Client Portal & Support · 7 views

Big Helpers may send ticket updates by email so you can reply without signing in each time. When replying, keep the ticket subject line intact and do not remove the tick...

#email replies#support tickets#ticket ID#replies
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Add attachments to a support ticket

Client Portal & Support · 7 views

Attachments help Big Helpers understand an issue faster. You can attach , error messages, sample files, invoices, or relevant documents when creating or updating a ticke...

#attachments#screenshots#files#support tickets
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Create a support ticket with the right details

Client Portal & Support · 7 views

Create a support ticket when you need help from Big Helpers and cannot resolve the issue through an existing Knowledge Base article. Use a clear subject that summarizes...

#support tickets#ticket ID#issue details#priority
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